Work Place Observation an Example by

Work Place Observation The success of any organization depends on a number of factors key of which include; how well resources are utilized communication process, diversity management as well as how well the company utilizes the resources at its disposal. Of all resources at the disposal of an organization none is as crucial as human resources. In an organization such as a restaurant, communication management is a vital area in determining organizational success. Restaurants are in the hospitality industry, which largely depends on customary relations and public relations for success. Constantly, staff in a restaurant have to effectively communicate with customers since the impressions the staff creates on the clients or patrons goes a long way in determining whether that client will become a loyal customer or leave a dissatisfied customer and therefore the organization will loose out on the opportunity to benefit from customers role in marketing the restaurants products. Need essay sample on "Work Place Observation" topic? We will write a custom essay sample specifically for you Proceed There are several types of communications which organizations such as restaurants can utilize so as to effectively ensure business success. While verbal communication skills are important, equally important is the non-verbal communication which employees in an organization use. The way employees in a restaurant speak to clients the way they listen, how they exchange, communiqus determines the satisfaction levels of customers. Communication plays a very important role in that if effectively applied it can lead to a great sense of satisfaction not only to the customers of the restaurant but also to the employees themselves. Most restaurants employ a significant number of employees to work in customer relations related positions as a result; there is a need for team spirit amongst the various employees if functional teams are to be achieved. If team spirit is lacking efficiency is greatly affected and as a result the organization ends up loosing business. For communication to be effective, it needs to be the right content, communicated through the best form of media and aimed at the right destiny. Organizational diversity within a restaurant is very important for a number of reasons for instance; restaurants unlike most other type of businesses enjoy an unlimited patronage by diverse customers. For instance if a restaurant is located in Miami in a predominately white town, such a restaurant must consider the fact that it cannot restrict visitors such as those from different cultural background and therefore the restaurant must align its internal and external processes to suit a variety of diverse cultures. One way in which an organization can ensure it is tolerant to diversity whether cultural or otherwise diversity is by recruiting employees from different cultural background this is crucial in that when customers patronize a restaurant and they notice diversity they are most likely to be impressed by the diversity in the restaurant. Dressing code and language used in a restaurant goes a long way in determining how people perceive the restaurant. Food industry is one of the most sensitive industries because it directly touches on hygiene of people. No one wants a restaurant, which is not conducive. The dressing code speaks volume about the organization it can even constitute an important component of the marketing strategy of the organization. In other words a good dressing code is more likely to market an organization as value driven while a less impactful dress is less likely to draw customers into the restaurant. The language used in a restaurant by staff should be professional and official. If it is the case of restaurant or hotel jargon then it has to be applied sensitively considering that some customers may have poorly mastery of the jargon and its overuse is likely to be counterproductive. Conflicts will always emerge whenever people work as a team in an organization. Restaurants are not an exception and restaurant managers must be well equipped with conflict resolution strategies such as; avoidance, accommodation as well as collaboration strategy. Technology is very central to performance of restaurants considering the fact that where technology is applied appropriately production increases. However, the most significant impact that technology has had on culture is the fact that it has faced out cultural methods of action replacing them with modern techniques. While for restaurants, communications is very important because it is what customers depend on to learn about the organization an investment firm is quite different in that communication is formal and it is most done during the marketing phase of the selling process. Unlike it is the case with restaurants investment firms put little emphasis on dressing code but definitely investment firms place a lot of importunate to language/jargon. Hospitals on the other hand have strict communication processes laid down on medics code of ethics. Equally important to hospitals is the dressing codes as well as jargon. Conflict management skills come in handy when resolving issues between patients and health care providers. Technology has changed the way hospitals functions and has had a positive impact on hospital culture. The communication industry is very wide but communication practices, organizational diversity, dress and language as well as technology are given prominence as they hold the key to the success of the communication firms. In conclusion, it is evident that communication, organizational diversity, dress and language, conflict management as well technology are important factors in the work place regardless of which industry an organization belongs to. REFERENCES: Agocs Carol. 1997. Institutionalized resistance to organizational change.denial, inaction and repression. Journal of business ethics VOL 16 No. 9 Bashein, Barbara J.M, Lynne Markus and Patricia Riley.1994. Business Reengineering, preconditions for BPR Success and how to prevent failure. Information systems management 11.

Elizabeth Stanton essays

Elizabeth Stanton essays For ages societies have been divided, placing women in one role and men in another, never to be switched or combined. We can see today in our own society that this is not necessarily the most effective system. At one point in our history, the U.S. did not treat men and women as equals, and it was not until an intense rebellion that basic rights such as to hold property, earn wages, and the right to vote, were granted equally to women as they had been for men. Women were restricted to a life of obedience first to their fathers, then later to their husbands. Elizabeth Stanton was one of the countrys most influential forces in the womens civil rights movement; without her contribution women today might never have come so close to escaping their role as second class citizens. Elizabeth Stantons fight for women-hood began when she left home and married Henry Stanton, an anti-slavery activist. This couple would spend their lives together fighting for the equal rights of all people. After the wedding, from which the word obey was omitted, the Stantons went to London to spend their honeymoon at the Great Worlds Anti-Slavery Convention. Upon seeing that the women in attendance were not seated at the convention, Stanton was convinced of the need for a reform in womens rights. One of Stantons first and most effective moves towards womens rights was the drafting of the Declaration of Sentiments read at the Seneca Falls Convention in 1848. This document, using the model of the US Declaration of Independence, demanded that women rights as citizens be both acknowledged and respected by society. Though not immediately accepted, the declaration did serve to make womens rights a conceivable objective. This was the beginning of many feminist movements to come. Another significant act for womens rights ...

10 Part-Time Job Interview Questions (And Quick, Good Answers)

10 Part-Time Job Interview Questions (And Quick, Good Answers) The typical questions you might be asked for a part-time job are a little different than the ones you’d expect to be asked for a full-time job. In order to properly prepare yourself for a part-time job interview, start thinking of good answers to the following likely questions. â€Å"Why do you want to work here?†The interviewer is trying to figure out if you have any enthusiasm about the company or the position, or if you’re just looking for whatever is out there. Have an answer that will convince them of the former by doing a bit of research.â€Å"How long were you at your last job?†This is a sneaky way of figuring out whether you will stick around or not. It also might lead into questions such as why you left or what your relationship was like with your former employer. Be prepared to answer those, but also to explain- if you weren’t at your last job very long- why. Just make sure they know you’re not a flight risk.â€Å"When are you avai lable?†Even if they love you, your needs might mismatch, so this question is critical. They have shifts they need covered. You have conflicts that would prevent you from fitting in with what they need. Be honest. And make sure to think about evenings and weekends.â€Å"Would you prefer full-time if a position were available?†Be careful here. They might be testing you to see whether you might bail the second a full-time gig turns up at another company. In this case, either be honest and explain why full-time doesn’t currently work for you (but you might be open to it in the future). Or explain that you’re eager to work for this company in whatever way you can.â€Å"Describe your pace.†Depending on the job and company, your potential employer might be looking for a speed demon (particularly if the job description says â€Å"fast-paced environment† or mentions multitasking or juggling) or they might want someone with a steady, reliable pace. Try to figure out what would fit the company best, but answer honestly. You won’t want to fib about this if you work one way or the other.â€Å"What are you looking for in your next job?†Say what? Why would you tell them that, when clearly your next job of choice is their job. Basically, your interviewer wants to make sure that your goals match that of their company. Frame your answer to highlight the overlap between the requirements listed on the job posting and your skillset. And be honest. What about this company excites you or epitomizes a value that you hold dear?â€Å"How do you handle stress/pressure?†Part-time jobs aren’t necessarily part-time stress. Your interviewer is trying to understand your temperament, ability to problem-solve, and grace under fire. For extra credit, give an example of a time when you handled a particularly stressful situation in an old job. Maybe even mention how stress is a good motivator for you and how a fast-paced environ ment keeps you moving and busy, which you prefer.â€Å"Talk about a situation in which you failed.†No one likes talking about their failures, particularly not at a job interview. But showing how you learn from mistakes and failures is important- even for a part-time employer.â€Å"How do you deal with unhappy clients/customers?†If your part-time job would involve customer service or client relations of any kind, this question will probably come up. Hopefully you have some relevant experience to draw from with concrete examples. Showcase your conflict resolution skills.â€Å"What are your questions for me?†Yup. Just like any other job interview, a part-time gig will still ask you if you have any questions for the interviewer, and you’ll still have to come up with some intelligent and thoughtful ones- or risk not being in contention for the job. Reiterate your interest in the position and show that you’ve been thinking about how working there would b e and ways that it would be mutually beneficial.

Native American Art History Essay Example | Topics and Well Written Essays - 500 words

Native American Art History - Essay Example As the report stresses  there is omission of the Plateau and or is discussed as an imitation of the areas around it, making it hard for the art to be recognized as historical canon. â€Å"A Nez Perce shirt, technically from the Plateau, would be less likely to appear than a similar Crow shirt from the Plains, and a Nez Perce cradle might be overshadowed by one from the Great Lakes†.This essay highlights that exhibitions of Native American art focused broadly on culture areas and more narrowly on the art of specific Native nations or individual artists.P.79.There was thus no exploitation of the artwork.  Adena Pipe was often included in canons as those created by a master or genius. This is because the work was known by archeological designation and location of discovery. The great naturalism and unique nature of the pipe have placed it in the art historical canon.  Great Serpent Mound in Ohio is artwork whose date aligns closely with that of the supernova of the Crab Neb ula.P.74. It fits in the western art canon because it offers immediate comparison to other earthworks that appears in the same volumes of American sculpture.  The artwork is supposed to be wide. There are so many barriers that have limited the artwork.  Masterpieces that break from the tradition of the Native American art make the work and the artist to remain anonymous.  The artwork must conform to the standards and this has made many artworks not to be recognized.  

Human Resources Management Essay Example | Topics and Well Written Essays - 1000 words

Human Resources Management - Essay Example He planned to hire an office administrator, two route drivers, and a warehouse worker. Beginning in the third quarter of 2009, he toyed with the idea of hiring an operations manager who could handle some of the day-to-day tasks that were starting to drain him professionally and personally. â€Å"There was no one to take work off Mark’s plate,† said Dan Price, who is founder of  Gravity Payments, a credit card processor, and has served as an informal adviser to Mr. Sims through their chapter of  Entrepreneurs’ Organization. â€Å"A first senior hire is daunting for an entrepreneur,† Mr. Price said. In fact, the prospect of carving out time to make hires was daunting to Mr. Sims. He recalled spending three days sorting through resumes when he could have been out getting business. With the unemployment rate high, the number of job applicants has surged, making screening even more time-consuming. â€Å"I get resumes for driver positions from applicants wh o don’t even have a license,† he said. In addition, Mr. Sims conceded that he did not have the best record of accomplishment when it came to hiring. Last year, for example, he brought on employees who seemed â€Å"fine† but did not last. A driver he found on  Craigslist  wrecked a new vehicle. ... Sims considered running ads and browsing resumes posted on state employment agency Web sites. At first glance, this seemed the least expensive way to go. However, after factoring in the time for culling resumes, Mr. Sims was less convinced that this was the best way to find candidates, particularly a strong No. 2. His other option was to hire a recruiter, at least to find the operations manager. However, Mr. Sims was not enthusiastic about spending that kind of money — typically, 20 to 30 percent of the hire’s six-figure salary. He had worked previously with a recruiter who had charged much less ($1,500 per placement), but offered little value. THE DECISION  In consultation with Mr. Price, who had taken his own company to 53 employees, from 10, in the previous four years, Mr. Sims decided to use a recruiter to find his operations manager, beginning the process last November. The agency began by interviewing Mr. Sims, who said he was surprised to realize during the con versation just how much he disliked operations. Once the agency understood his needs, it sent him the resumes of 12 candidates. Of those, Mr. Sims selected six and spent a day interviewing them back-to-back. He then ranked them and scheduled second interviews with the top two — a former chief financial officer and a former tech entrepreneur who had built a business from three to 35 employees before selling it. Mr. Sims, Mr. Price and a human resources employee from Gravity Payments conducted second interviews at the agency. The process took half a day. Mr. Sims interviewed one candidate, while Mr. Price and his colleague interviewed the other, and then

Davis Moore thesis discusses and analyzes Essay Example for Free

Davis Moore thesis discusses and analyzes Essay Davis-Moore thesis discusses and analyzes the social equality and inequality and explains why different people obtain different rewards for the jobs that they do (Macionis, 2013). The general topic of the thesis is social stratification, which according to Davis-Moore, is present in every society due to the reason that it has some consequential benefits for the operation and the growth of the society. According to Davis-Moore, more reward is given to people that hold positions in the society that are considered to have some functional importance, such as that of a medical doctor (Macionis, 2013). The result of the reward system in the society implies equality in opportunities while promoting inequality in terms of the outcome that people receive. Social stratification, according to Davis-Moore thesis, makes the society more productive as well as efficient. The functional consequence of inequality in the society helps in ensuring that the relevant and skilled people fill various roles that are considered important in the society (Macionis, 2013). Talented people in the society are supplied with the necessary opportunities and motivation that enable them to undertake training and thus result in filling of the important roles in the society (Macionis, 2013). People who are most talented perform the important functions in the society. The greatest rewards are also offered to the positions that require a lot of training and are of importance in the maintenance of the order and system in the society (Macionis, 2013). For example, doctors train for many years and, therefore, are expected to receive higher perks due to the kind of role they play in the society. Engineers and pilots also take a lot of time to train hence the notion that they should receive higher rewards for their jobs. Melvin Tumin criticized Davis-Moore’s thesis of social stratification by saying that there has been no demonstration of functional importance of the varying positions in the society (Macionis, 2013). Melvin also notes that such a demonstration has not been made. Reference Macionis, J. (2013). Sociology. Pearson Education. Source document

Am I Me Or Am I Someone Else? Essay -- Psychology, Personality

Who am I? What makes me who I am? My friends would probably say that it’s my genuine nature and compassion that make me who I am. They might also say that I find ways to create my identity without even trying and that I make my own path with my morals as a guide. I’d probably say it’s my dashing good looks, wit, and charm. My experiences, my parents, and my surroundings, have all contributed to establishing my identity. In Derek Parfit’s writings Reasons and Persons and â€Å"Personal Identity,† he discusses his ideas on what would matter most, personal identity or survival, and he claims that it is survival, rather than personal identity that matters. Where Parfit expresses this view, this is where I disagree. I believe that where survival is there must be personal identity. Both should go hand in hand and there is more to personal identity than psychological/bodily continuity. I believe to an extent that Parfit is right in claiming that survival i s what matters, overall it is better to be surviving than physically dead but if your personal identity is gone, doesn’t that make you dead as a person and a new person is in your place? In an article, Derek Parfit argues is that: â€Å"The real reason seems to me now this. Does personal identity just consist in bodily and psychological continuity, or is it a further fact, independent of the facts about these continuities? Our reactions to the ‘problem cases’ show, I believe, that we believe the latter. And we seem inclined to believe that this further fact is peculiarly deep and is all-or-nothing---we believe that in any describable case, it must hold completely or not at all. My main claim is the denial of this further fact† (Robinson). In Reasons and Persons, Parfit makes the claim that pe... ...ontinuous with me is what is important. For me to survive, in the way that matters to Parfit, means that it is enough for someone to inherit enough of my psychological attributes. If two or more people inherit my attributes, that is almost as good as ordinary survival. Although, I would argue that this idea of being the same person is what matters in survival/continued existence. When one is divided, they cease to be. Even though they have remnants of the past them, that doesn’t make it them. Works Cited Fumerton, Richard, and Diane Jeske. Introducing Philosophy Through Film: Key Texts, Discussion, and Film Selections [Paperback]. Print. Parfit, Derek. Personal Identity. The Philosophical Review, Vol. 80, No. 1 (Jan.,197) pp. 3-27. Robinson, John. Personal Identity and Survival. The Journal of Philosophy , Vol. 85, No. 6 (Jun., 1988), pp. 319-328